YAY Portal

YAY Portal – Luxury Car Rides, Food Delivery & Hotel Bookings
Contact Us

Privacy Policy

Your privacy matters at YAY Portal. This policy outlines how we collect, use, and protect your data across YAY Go, YAY Food, and YAY Stay.

Last Updated: Monday, 7 April 2025.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing address, etc.
  • Location Data: To provide location-based services (e.g., ride pickup, nearby restaurants or hotels).
  • Payment Information: Processed securely via trusted third-party payment providers.
  • Usage Data: App interactions, preferences, and activity logs to improve services.
  • Device Info: Device type, OS, IP address, and app version.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services (Drive, Food, Stay).
  • Process payments and orders.
  • Send updates, confirmations, and customer support communications.
  • Improve app performance, user experience, and service offerings.
  • Comply with legal obligations and prevent fraud or misuse.

3. Sharing Your Information

We do not sell your data. We may share limited data with:

  • Service Providers: To process payments, deliveries, or bookings.
  • Partners: Like restaurants, hotels, and drivers, to fulfill your requests.
  • Legal Authorities: When required by law or to protect our rights.

4. Usage of Location Data

  • Purpose: We utilize your device's location data to enhance your experience with the YAY Portal App. This includes providing optimized routes, estimating arrival times accurately, and facilitating efficient matching with nearby drivers.
  • Enhanced Experience: Your location data is used solely to improve the functionality and usability of the Yay Portal App. By analyzing your real-time location, we can offer a seamless and efficient taxi service tailored to your needs.

5. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data (subject to legal or operational needs).
  • Opt out of non-essential communications.

To exercise these rights, please Contact Us.

6. Data Security

We use industry-standard encryption and security measures to protect your information. However, no online system is 100% secure—please use caution and safeguard your credentials.

7. Children’s Privacy

Our apps are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Cookies & Tracking

We may use cookies or similar technologies to improve user experience and analytics. You can manage cookie preferences in your device or browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify users of significant changes through the apps or email.

10. Contact Us

If you have any questions or concerns about this policy, feel free to Contact Us.

Download YAY Apps:

YAY Portal Play Store
YAY Portal App Store
About Us
Contact Us
Privacy Policy
Terms Of Use
Legal Information